ThePrintwave.com documents questions that are frequently asked by our customers. If you have a pending question, you may find your answer within this page. If you have a question that isn't answered here or need clarification, our friendly customer service is more than happy to assist you. Q. Do you print jobs that are not listed on the product pages? Q. What type of storage media do you accept? Q. How can you offer such low prices? Q. What if I don’t want my job ran with any other jobs? Q. Can I do a split run quantity and use two designs? Q. Will I get a proof? Q. How can I pay for my order? Q. What are the expected turn-times on my order? Q. Do you print jobs that are not listed on the product pages? A. Yes, please click on the custom quotes page and fill in the specifications for your custom project and we will e-mail you your price. Q. What type of storage media do you accept? A. The most efficient way to receive your files is for you to upload the files to our FTP site for immediate retrieval. We also accept your files on CD, and Zip disk. Q. How can you offer such low prices? A. Most printing companies run individual jobs on one sheet. We will utilize the maximum square inches on the sheet by nesting jobs together dispersing the fixed cost of a job between several projects and then we pass the savings on to you.   Q. What if I don’t want my job ran with any other jobs? A. No problem! I will refer you to the custom quotes page and give you a price option as an individual run.   Q. Can I do a split run quantity and use two designs? A. No. The quantity that is chosen cannot be split into two different designs. Q. Will I get a proof? A. You will receive a digital proof free of charge. This proof is provided for page layout and grammatical review only. We cannot match the color on the digital proof due to different calibrations on each individual monitor and printer. A hard copy proof is available for an additional charge. All hard copy proofs must be signed and returned in order for us to match what you approved.   Q. How can I pay for my order? A. In order for us to process your order promptly all orders must be paid upfront via credit card or Pay Pal.   Q. What are the expected turn-times on my order? A. Turnaround varies based on the type of job you are submitting for print as well as the proof that is ordered. Standard Turnaround is as follows: Postcards/Business Cards - Ship in 2-3 Business Days Sell Sheets - Ship in 3-4 Business Days Rip-Cards - Ship in 3-4 Business Days Brochures with Fold(s) - Ship in 4-5 Business Days Door Hangers - Ship in 4-5 Business Days Pocket Folders - Ship in 5-6 Business Days Posters - Ship in 4 Business Days All times quoted above begin from the day you approve your online proof. Due to heavy workload, Normal Online proofs may take up to 2-business day (48 hours). Are you placing your order after 6:00 pm EST, on the weekend or on a Holiday? Please be aware of our Hours of Operation and plan your expected turnarounds accordingly. If you are placing this order after-hours your order will be processed the very next business day and all delivery times (proof, print date, ship date, etc.) begin from when your order is processed.